spnjsquad
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Hey guys, I ran into a situation today with a patient. He's a frequent flyer and refused when we told him to sign our refusal form (he always calls then refuses care). My partner kept (in my opinion) being soft with him saying over and over "it's a legal document, you have to sign it" which did absolutely nothing to help. A cop walked in and said "did he sign" and the second we said "no" the cop was yelling "sir, either sign this f**king document or you're going to the hospital" and whenever the patient would interrupt the cop would yell "no, shut your mouth and listen to me" which led me to believe; couldn't we have done something as simple as that (without the cursing, of course)? So the bottom line is what limits do you set on how assertive you are towards a patient and how would you have handled this situation?
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