The issue for me here is that they are a BLS level transfer ambulance, correct? They should never have taken the patient in the first place IMHO. I'm drawing this conclusion becaseu when I started in Ambulance I was "forced" to do only BLS transfers for 6 months and then jump on ALS 911 calls. At teh BLS level transfers indicated that a patient is stable and in need of a continuation of care to be provided at another facility. I.E. granny breaks a hip, gets sx, and will now rehab at a SNF. No emergency or new injuries, we are just assuming pateint care from teh hospital and transfering her into the care of the SNF nureses. In this case, why were we trandfering from a psych facility? and where to? I assume that the patient was being taken to the hospitl for injuries associated with the fall. It shouldn't have been treated like a transfer call. Example: We once had a transfer from a psych facility to a OB center for a woman that tried to commit suicide weeks earlier and was now in labor. Labor is BLS, but this was not just a transfer of a phsych pateint to another facility that would continue the treatment/care for the existing problem. A psych doctor, even being a doctor) isn;t really in a possition to diagnose a new set of injuries and order you to transfer. They can try, but for use, we had no obligation to take any patient on a transfer if we didn't feel like this was a BLS trandfer call.
I would have called the shift supervisor, explained teh situation, and asked for his thoughts. Knowing my supervisors, I would have been told to standby there and continue patient care, do not abandon the patient and wait for the ALS rig that would be there shortly. If, by chance, Iwas told to transfer (reluctant) I would have strongly recommended the c-spine recautions, but wouldn't have pushed the issue (DOCUMENT, DOCUMENT, DOCUMENT). Example:
We transfered a dialysis pateint from a SNF to get treatment in the am. We went to pick him up and return him several hours latter. However, this normally jovial man, was quiet and distant (major ALOC). The nurse at dialysis said, "Oh he's been like that all day." I checked a quick BP and it was like 80/40 (normal of 140/90) and he didn't seem to recognize me or what was going on. The SNF is 2 blocks in one dirrection and the Hospital wa 1 block in teh opposite. The nurse looked at the BP and said, "Maybe you should swing him by the ER." What do you do? We called dispatch and asked for an ALS rig. One was at the hospital and showed up in 60 seconds. Turns out his bood chem was all out of wack (no details were given to me). Should we have transferred him anyway? It was no longer a transfer call becaseu another condition existed seperate from the original call given me by dispatch.
Just my thoughts from a lowly EMT who ran a trasfer or two or a thousand. And yes, we back board way to much to CYA. Most don;t have the symptoms to warrent it and those that do usually don't have a thing wrong with them.