cruiseforever
Forum Asst. Chief
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Does anyone have experience using both of these EPCRs? I have played with both of them. I find the ImageTrend flowed better than the Zoll. I would like to hear from people that have used them.
I've used them both. Remember, they're fully configurable on the back end and developing a logical flow for the providers can be accomplished with some support help.
When I used RescueNet it was extremely convoluted and difficult to navigate, with many of the "should be optional" fields marked as mandatory without an easy way to get back to the spot you missed. Once we had the Zoll support guys in house, and we explained what was wrong, all of the issues were fixed in a matter of days.
And hopefully no more printing!We are moving away from the Zoll product and I'm excited. RescueNet is slow, and buggy. It frequently crashes or has hidden errors that pop-up. I have found several things that plain don't work, or are likely to cause it to crash. It's almost daily where a software issue causes me problems.
The software were going to is supposed to be faster. A non-healthcare wife of one of our administrators finished a basic PCR in 8 minutes.
The GUI of the new product looks a little childish, but I'm okay with that. Big buttons, icons with text, and a logical workflow.
Supposedly it's also going to allow us to follow up on patients we drop off at the hospital.
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I somewhat figured that it was that. My company is never going to change it to make it easier for field crews, lol. We've had it for a month and a half and they pretty much have done nothing to fix these problems.@Aprz Sounds like most of your issues are on the administration level. Lots of those issues can be resolved in the configuration of the system. Your street medics should only be using Elite Field, theres basically no reason for them to use the regular Elite. Field is a persistent platform that only requires a web connection when you sync first thing in the morning. The drop downs are regulated by the NEMSIS 3 standard, they are the same for me in NJ as they are for you wherever you are. Your administrator can also set default values, so it sounds like he has your field default set to ALS transport and the Elite set to bus/auto.
I am a system admin on Imagetrend in two services. Both the version 2 and Elite. I liked Version 2 and how much i can customize it to look and validate my way and Elite took that to a whole other level. They have added a ton of features to make it a really solid platform for gathering clinical data and making the form change based on the call type. I have worksheets for AMA, helicopter activation, trauma criteria, ect.