I fail to see how this would be not be true of you as an EMS provider?
It isn't like patient abuse is somehow only endemic to EMS. I will be the first to admit that EMS has more than its fair share of flaws, but it isn't like we're the only part of healthcare that has this issue.
I think what he meant is that there's significantly more red tape in definitive care rather than in pre-hospital setting, and I'm not talking about the set of dry rules. There are simply more people around.