1. Dress to impress, no rolling up teenies and jeans, at least rock down there in business attire. I am not really a fan of a jacket and/or tie but some people swear by them.
2. Shave, cut hair and nails, no rapper bling or massive clock on a chain from the eighties
3. Use professional language; don't call everybody bro or dude, say yes/no rather than yeah or nah
4. The likely questions will be something like ...
- Tell me about a time when you have demonstrated leadership
- Give an example of how you handle conflicting priorities
- How have you delegated responsibility or dealt with a team
- What is your philosophy ragarding customer service
... and so on
5. Thank each interviewer for thier time and ask for a card or contact details/email
6. Send a follow up email thanking them for thier time