In the interest of full disclosure...
I'm 99% sure I work for said company. I'm involved in QA and education. As I said, holdover is a gigantic problem, everyone acknowledges it as such. Dispatch seems to hold the key to at least part of it, that's being worked on.
Clinically, there is an issue with many medics here feeling "it's just IFT"and not doing anything for their patients. No symptom management, no real assessment, just throw them on the cot and go. We see a large number of very sick patients, just because they're coming from a SNF does not excuse lack of treatment. I've seen the charts, when your not treating respiratory failure due to "short transport times" it goes in the "fail" category. We live in an area where FDs service the majority of the 911 districts, and many kids got their medic to get an FD job, found this was difficult and have "settled" for working for us until the golden ticket comes along.
I have a feeling there's more to the firing story, but I wasn't there.