How do EMTs mentally process difficult calls after a shift?

You can also reseatch existing responder mental health programs. One that comes to mind is ResponderStrong. They are pushing out a peer support program and may be able to point you in the right direction.
 
Going back to the OP,

In the amount of time that I have done this, to me, it seems like everyone copes differently. MH awareness has evolved, mostly for the better.

Historically speaking EMS does seem to attract a certain type of individual, not always, but typically. With that it often seems to put forth a need to mask, deflect, or downplay such realities.

Something also worth noting is that like someone already mentioned people in EMS are people like anyone else, but if you couple this with any void in ones life needing to be filled and then filling it with adrenaline dumps and “(subjective) acts of heroism” it catches up with too many people later in their career—or not, and they burn out faster— forcing them to process, or continue to deflect.

The latter being sadly the common detriment.

I like how someone mentioned EMDR therapy. (C)PTSD is in fact a real thing with frontline workers that’s, hopefully, becoming more recognized in the field.

With that, educating one’s self about these things really does wonders. Books like “The Body Keeps Score” are phenomenal for understanding how and why this affects us and how neuro plasticity can actually help us overcome lots of this stuff. Age, life experiences, and wisdom like anywhere also play a factor.

Oh, and good luck with your app, OP.
 
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