Funny thing is... The Only employees that really have 911 experience is the Medics that stay there because they're making 385 a shift .. the majority of the EMTs are fresh out of school and don't realize the shi__y treatment there being subjected to or should I say don't realize how EMS is supposed to be. All the managers are a bunch of uneducated inexperienced clowns with EMTs certs that maybe at one time got a taste of being a Volunteer FF or seasonal somewhere and lack managerial, leadership or mentorship abilities instead they attempt to write everyone up for BS... Instead of focusing on the important things... Go to any company other than Americare.. I see so many Young EMTs with such high expectations and enthusiasm about the job and in a matter of weeks their attitude completely changes due to the fact that its such a rotten place with nasty managers and dispatchers.