Originally posted by MMiz@Aug 20 2005, 09:05 AM
I started off listening to them thinking:
1. I can't believe how slow the dispatcher is talking
2. The dispatcher has a horrible membory and has no clue where his commanders are
3. There are several command posts, all saying they are THE command post, but each isnt
Then the towers collapse and the voices I heard on the radios no longer respond. At one point an EMT is the only one responding for several minutes. The dispatcher commands "Find someone with a white helmet and give them the radio." It doesn't happen.
They werent trained for this but did what they could in an extraordinary time.
I was an Paramedic Lieutenant prior to moving to greener pastures in 2002, let me fill you in on a few things:
NYC ran a 560 ambulance/tour day. That means that in the course of 24 hours there was 560 eight hour ambulance tours. On Tour II (the Day shift) this equated to about 130 ambulances on the road. These units are supervised in the field by: 5 Deputy Chiefs, ~5 Captains, and ~20 Patrol Lieutenants. The patrol Lieutenants did all the supervision...the Captains supervise the Lieutenants and the D/Cs do not come out unless necessary. I personally was responsible tof the entire western portion of Brooklyn when I was on patrol...this included upwards of 15 ambulances. Not a real good supervisor/member ratio.
For EMS the Dispatcher is not interested in hearing from the EMT's and Paramedics on the scene of an MCI once an officer is present. That is the procedure for EMS...that EMT was not giving her the information she needed. Therefore, she told the EMT to get a boss on the radio. I know the dispatcher, she was operating under stree that I hope you will never experience, and I personally believe you can never really understand. When I was assigned to the Communications Bureau, I held her in high esteem, as she was our 'go to' dispatcher, whenever there was any problems, we simply put here on the radio, and things ran very smoothly.
As for training: where do you go to train for a terrorist attack of this magnitude? This simply was the largest Mass Casualty Incident ever. There was no way to prepare for this. We got by with good decision making by those who finally got things under control and with experienced personnel making the right calls. Not everything that happened was transmitted over the radio.
As for your remarks about multiple command posts: Those who were declaring command were in violation of the EMS Operating Guide. There was only one, and that was from the first arriving supervisor who assumed 'Operations' (EMS does not have command). However, if you cannot find operations after millions of of tons of debris has just collapsed, then you must make do with what you can. No? It is possible under the ICS that EMS ran under to have multiple sectors for the same incident...as a matter of fact I was the Liberty Sector boss and the Morgue Sector Boss (more times than I care to remember).
Lastly about the knowing where your Commanders are: Many of them were disoriented themselves, and were trying to grasp what had just occurred...I think they all did just fine.