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Once was in an alcoholic/frequent flier patient's room to take vitals/record fluid intake. They informed me he could be a real loony but I just tried to behave normally. I picked up a cup to see how much he drank and he started screaming-- swearing at me, asking me what kind of person touches...

Long story short, I made a 911 call at 4:00 in the morning just over a year ago because my wife was having chest pain. I was ready to jump into the car and drive her to the ER myself because I thought EMTs were high-school dropouts that took blood pressure and raced to the hospital. I nearly...