Hi,
I was wondering if there are any books available with tips on how to deal with difficult situations in EMS, such as angry family members, dealing with interfering bystanders and general difficult patient situations. Can anyone recommend anything? I'm preparing to take a BPAD for a fire department and would like to prepare as much as possible. (I've never taken one before.) I thought a book like this might help if one is available, but I haven't found anything yet. Thanks.
I was wondering if there are any books available with tips on how to deal with difficult situations in EMS, such as angry family members, dealing with interfering bystanders and general difficult patient situations. Can anyone recommend anything? I'm preparing to take a BPAD for a fire department and would like to prepare as much as possible. (I've never taken one before.) I thought a book like this might help if one is available, but I haven't found anything yet. Thanks.