wow i should have listened to the post in other forums of how they were disappointed with AHASTI in calgary.
i have not even started the EMR program, but yet received awful service.
i registered on aug31 for the sept14/2009 emr class but completely forgotten a medical appt i have during that 2 week schedule. i politely asked if i can move my start date to their next class, which is sept28. i was then told by receptionist that $100 admin fee for changing it within 2 weeks of start date. i thought heck i just signed up 1 day ago and you cant give me slack? then she says that IF it gets approved by some director? anyway when i received my call back, i requested the change of date....she then cuts me off and rudely says "if you register within 3 weeks of the start date, you are obligated to be in the program, OK?"....i was speechless. i have not even mentioned why i was requesting for the change, nor she asked why...it felt like, we have your money now, and we dont care what happens to your personal life, end of story,...
anyway, i had hopes for this company....i did read that they have the highest percentage of students that passes the ACP, but sometimes customer service goes a long way.
i'll be taking my EMT elsewhere.
i have not even started the EMR program, but yet received awful service.
i registered on aug31 for the sept14/2009 emr class but completely forgotten a medical appt i have during that 2 week schedule. i politely asked if i can move my start date to their next class, which is sept28. i was then told by receptionist that $100 admin fee for changing it within 2 weeks of start date. i thought heck i just signed up 1 day ago and you cant give me slack? then she says that IF it gets approved by some director? anyway when i received my call back, i requested the change of date....she then cuts me off and rudely says "if you register within 3 weeks of the start date, you are obligated to be in the program, OK?"....i was speechless. i have not even mentioned why i was requesting for the change, nor she asked why...it felt like, we have your money now, and we dont care what happens to your personal life, end of story,...
anyway, i had hopes for this company....i did read that they have the highest percentage of students that passes the ACP, but sometimes customer service goes a long way.
i'll be taking my EMT elsewhere.